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User attempts to run any Controller 'standard report' (also known as 'system report'), for example 'Reconcile - Between Accounts/Opening Balances (Preview)'.
User receives error message.Reconcile - Between Accounts/Opening Balances (Preview)
Cognos 8
RQP-DEF-0177 An error occurred while performing operation 'sqlOpenResult' status='-28' Details UDA-SQL-0114 The cursor supplied to the operation "sqlOpenResult" is inactive. UDA-SOR-0001 Unable to allocate memory. RSV-SRV-0042 Trace back: RSReportService.cpp(595): QFException: CCL_CAUGHT: RSReportService::process() RSReportServiceMethod.cpp(177)....The Controller application server has run out of Windows memory. Therefore, the IBM Cognos 8 BI 'reporting' engine cannot process the report correctly.
There are many potential causes for this lack of memory, but if you are running an old/out-of-date version of Controller, it is possible that your system is suffering from a memory leak.Immediate Fix
Ensure all Controller users out of the system. Reboot Controller application server. Long-term Solution Optimise the Cognos 8 BI reporting service environment, by:1037276
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